These terms govern your use of the Sawubona website at sawubona.uk and any services you register interest in through this site. By using this website, you agree to these terms. If you do not agree, please do not use the site.
Sawubona UK Ltd is a companionship service connecting Nigerian and Ghanaian elders in the UK with culturally matched companions. We are not a care agency, healthcare provider, or regulated service. We do not provide personal care, medical support, or clinical services of any kind. We are not registered with or regulated by the Care Quality Commission (CQC).
Submitting a waitlist enquiry through this website does not constitute a contract or guarantee of service. It registers your interest and allows us to contact you when we are ready to accept new families or companions in your area. We will be in touch within 5 working days of a valid submission.
Sawubona provides in-home companionship visits. Companions are self-employed individuals, not employees of Sawubona UK Ltd. Companions:
Sawubona UK Ltd is not liable for any harm, loss, or damage arising from a companion's actions or omissions beyond our reasonable duty of care in vetting, training, and supervising companions.
Companions registered with Sawubona act as independent self-employed individuals. They are not employees or workers of Sawubona UK Ltd. Each companion is responsible for their own tax, National Insurance, and compliance with HMRC requirements. Sawubona provides a platform and coordination service only.
Families who join during the founding member period receive rates locked in for as long as their subscription remains continuously active. Any future price increases apply only to new families. We will give at least 60 days written notice before any price change takes effect for new joiners. Rates are clearly displayed on this website and confirmed in writing before any subscription begins.
Subscriptions require 30 days written notice to cancel. Notice must be given by email to hello@sawubona.uk. Founding member rates are forfeited upon cancellation and cannot be reinstated if the family re-joins at a later date.
All content on this website, including text, images, graphics, and code, is owned by or licensed to Sawubona UK Ltd. You may not reproduce, distribute, or use any content from this website without our written permission.
You agree not to use this website to transmit harmful, offensive, or unlawful content, or to attempt to gain unauthorised access to any part of our systems. We reserve the right to remove access for any user who violates these terms.
To the fullest extent permitted by law, Sawubona UK Ltd is not liable for any indirect, incidental, or consequential loss or damage arising from your use of this website or our services. Our total liability in any matter shall not exceed the amount paid by you for services in the preceding 3 months.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. We will notify registered users of material changes by email. Continued use of the website after changes are posted constitutes acceptance.
Sawubona UK Ltd
Email: hello@sawubona.uk
Website: sawubona.uk
© 2026 Sawubona UK Ltd · England & Wales